Pro Putuj d.o.o. travel agency collects and processes personal data of users of its services, paying special attention to their adequate protection in order to justify and maintain your trust.
Personal data means any information relating to you as an individual, on the basis of which your identity has been or can be established. This Statement provides you with detailed information about why and how PRO PUTUJ collects and processes your personal data, under what conditions and circumstances, and what rights you have regarding your personal data.
Please read this Statement carefully to familiarize yourself with all relevant information regarding the handling of your personal data and to be fully aware of the rights you have under applicable national and European regulations.
The legal term “data controller” refers to a natural or legal person who collects your personal data, determines the purposes and methods of their processing, and is responsible for ensuring that such data is processed in a manner consistent with applicable national and European personal data protection regulations.
The legal term “data processor” refers to a natural or legal person who processes your personal data on behalf of the data controller in accordance with applicable national and European personal data protection regulations.
PRO PUTUJ may act as a data controller or data processor within its business operations, depending on the circumstances of the business during which data processing takes place, whereby PRO PUTUJ handles your data exclusively in accordance with applicable regulations and ensures an appropriate level of protection and security.
Certain personal data is necessary for PRO PUTUJ to be able to provide you with certain services. If for any reason you do not wish to provide your personal data to PRO PUTUJ agency, you may refuse to do so, but then PRO PUTUJ may not be able to provide you with the services you are interested in.
In its business operations, PRO PUTUJ may collect and process the following types of your personal data:
PRO PUTUJ collects your personal data in two basic ways:
PRO PUTUJ collects and processes your personal data for various permitted purposes. In certain cases, your personal data is collected with your consent, while in other cases there is a legal or other basis for their collection.
The purposes for which PRO PUTUJ collects and processes your personal data may be as follows:
For certain purposes listed above, PRO PUTUJ collects and processes your personal data based on your consent.
In certain cases, PRO PUTUJ may collect and process your personal data without your consent if such collection and processing are necessary for the purpose of:
PRO PUTUJ makes special efforts to ensure that your personal data is collected and processed in a manner consistent with the purposes stated above. To achieve these purposes and to provide you with the selected service in full, PRO PUTUJ in some cases needs to make your personal data available to third parties who then act as data controllers with your personal data:
To achieve the stated purposes, PRO PUTUJ may also make your personal data available to third parties who act as data processors with your personal data:
Additionally, PRO PUTUJ may make your personal data available to third parties, for example, in the event of any planned or completed reorganization, merger, sale, joint venture, contract transfer, transfer, or other disposition of any part of PRO PUTUJ’s business, assets, or business interests (including bankruptcy or other similar proceedings) or in other cases of fulfilling legal obligations.
Taking into account PRO PUTUJ’s activities, which include providing travel agency services, your personal data will be processed by the persons listed under point 5 within the EU, but also in countries outside the EU (e.g., in case of engaging a subcontractor from another country to provide a specific service or part of a service that includes personal data processing).
However, PRO PUTUJ ensures that the persons concerned will always be bound by contractual obligations to ensure the confidentiality and security of your personal data in accordance with applicable personal data protection regulations.
According to Opinion No. 7/2010 of the Article 29 Data Protection Working Party of Directive 95/46, personal data of service users may be transferred to companies operating in countries outside the EU (e.g., another travel or tourist agency acting as a sub-agent; accommodation facility where the service user is accommodated in a specific case), however, only those personal data that are necessary to provide the service that the company provides and which will be processed exclusively for business purposes may be transferred.
PRO PUTUJ will under no circumstances make your personal data available to entities that are not authorized to process your personal data.
By using this site, you consent to our use of cookies. A cookie is a text string of information that we send to the browser files on your computer’s hard drive via our web server. The cookie does not record user personal data, and the data is not stored. Cookies are used to perform web analytics, measure the number of visitors, analyze searches, create personalized offers, or redirect users to other websites.
You have the option to accept or refuse a cookie by changing your internet browser settings. Please see your browser instructions or visit the About Cookies website to learn more about how to change your browser settings. If you wish to avoid using cookies, you need to adjust your computer settings to delete cookies from websites and/or notify you about storing cookies on your computer.
In relation to your personal data that PRO PUTUJ collects and processes, based on applicable personal data protection regulations, you have the following rights:
You can submit a request to exercise these rights by completing the appropriate form available at the PRO PUTUJ office.
By giving consent and subscribing to our newsletter list, you give us permission to contact you for marketing and informational purposes by sending newsletters. We will process and use the data you provide exclusively for this purpose. We will not sell or transfer data to third parties. PRO PUTUJ uses the Mailchimp platform to send marketing communications, and by subscribing to the newsletter and giving consent, you are aware that your data will be forwarded to Mailchimp according to their Privacy Policy and Terms.
It is important to know that at any time, in full or in part, free of charge and without any explanation, you can withdraw your given consent and revoke your consent to the processing activities of your personal data and marketing activities directed towards you. If you wish to exercise your right to be forgotten, correction, restriction, or objection, you can contact us at our email address info@proputuj.hr or by phone at 01 7077 550.
At any time, you can object to PRO PUTUJ agency’s processing of your personal data for direct marketing purposes, after which it will immediately cease processing your data for these purposes.
You may also object to the processing of your data that is necessary to perform tasks of public interest, official authority, or for the purposes of PRO PUTUJ’s legitimate interests, after which PRO PUTUJ will no longer process your personal data unless otherwise determined by applicable personal data protection regulations.
If you believe that there has been a breach of your personal data or violation of your rights, you have the right to contact the competent supervisory authority – the Personal Data Protection Agency, www.azop.hr.
PRO PUTUJ keeps your personal data until the expiration of a maximum period of two years from the termination of the contractual relationship between you and PRO PUTUJ, depending on the circumstances of the specific case, unless a longer period of personal data retention is determined by applicable national or European regulations. PRO PUTUJ will not keep your personal data longer than is necessary and lawful and will process it exclusively for the purposes for which it collected the data.
If you have any questions about the collection and processing of your personal data by PRO PUTUJ, you can contact us by mail or email at:
PRO PUTUJ d.o.o., travel agency
Zapoljska 14
HR – 10000 Zagreb
Data Protection Officer at PRO PUTUJ:
Email: info@proputuj.hr
Tel: +385 1 70 77 550
PRO PUTUJ regularly updates this Statement in accordance with changes and developments based on applicable regulations and ensures that the latest version of the Statement is available on the PRO PUTUJ website: www.proputuj.hr
In case of a significant change in the content of the Statement that may significantly affect your rights, freedoms, or interests, you will be directly notified.
Zagreb, May 23, 2018
